Can you match most colours?

We can pretty much match all colours, if you can email me a photo of your outfit I will be able to advise you on colours.

Please also check out our COLOUR CHART

What Shipping Methods Are Available?

We post all items recorded delivery worldwide through Royal Mail.

We can if needed, arrange a courier but this may cost extra.

How Long Will It Take To Get My Package?

It depends how long your headpiece takes to make, we try to get items out between 7-14 days.  If its going to take longer we will inform you when you place your order.

Who should I to contact if I have any queries?

You should email me at info@carriejenkinson.co.uk

Do You Ship Internationally?

We ship Worldwide, prices vary but generally the price to ship internationally for £10.99

How Can I Return a Product?

Unfortunately because items are hand made to order we do accept refunds unless items have been damaged.  In these cases items must be returned within 7 days.

We do our best to make sure that you are 100% happy with your headpiece before it has been posted by sending photo’s, we also offer amendments if needed**

**Extensive ammendments may incur extra costs.

Do I need an account to place an order?

No, you can place an order as a guest or place an order over the phone 07973914080.

How do I place an Order?

You can place your order easily online, you are able to post specific information and we need the following information.

* What colour(s) would you like your headpiece to be made in?

* What base would you like? Clip or headband?

* What date do you need your headpiece?

You can either send this information with your order or through email info@carriejenkinson.co.uk

Is Buying On-Line Safe?

We use paypal for all online purchases.  This offers the safest internet payment tool and offers both seller and buyer insurance and protection. Please visit www.paypal.co.uk for further information

How Do I Track My Order?

Your tracking information will be provided once the item has been shipped.

What Payment Methods Are Accepted?

You can pay using credit or debit cards via paypal through the website or you can call me directly and place your order over the phone at 07973914080.

We also except bank transfers, please contact me for further information.

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